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Electric Power Industry

VoIP Solutions for Electric Power Industry

2021-12-01 14:24:08

Overview

The post epidemic era ushers in the recovery of the global economy, and many places around the world are in the throes of electric power shortage. With the popularity of the concept of low-carbon environmental protection, the establishment of a clean, secure, and efficient energy system is becoming a general trend. These will bring long-term development opportunities to the electric power industry. Many enterprises seize the opportunity to improve their comprehensive strength to avoid showing a decline in the industry competition. Htek VoIP solutions feature "Four-Easy"—Easy Use, Easy Deployment, Easy Management, Easy Rebranding, which can reduce the internal information gap, plug and play, improve operation efficiency and enhance brand effect.

 

Application Value

  With the scale of development of electric power enterprises, the intranet management system (IMS) in the operation of enterprises is becoming more and more significant. The seamless integration of new communication systems and old office systems is one of the advantages of Htek VoIP solutions. Htek phones have strong compatibility with all kinds of office systems to protect every penny of the enterprise’s investment; easy scalability, can achieve multi-point rapid deployment to meet the needs of business expansion; security, can effectively protect information security with mature encryption technology.  
   
     
     
  As the cornerstone of the world’s economic development, electric power has an extremely wide range of business radiation and huge customer data. Htek UC900U series phones support Local Directory, LDAP, AD, Broadsoft Phone Book, and other kinds of phone books, among which, the local directory supports up to 10,000 records. Now the API interface is open to CRM and other customer management systems, supporting intelligent search of contacts, allowing enterprise communication to be renewed with unprecedented vigor.  
   
     
     
  Technology is evolving rapidly, and there is a growing trend to explore more flexible and efficient ways of working with cutting-edge technology to free up business productivity. Htek phones integrate advanced features such as built-in Bluetooth, dual-band Wi-Fi (2.4G/5G), and USB connectivity to enhance mobility and help businesses maximize the use of wireless networks. The USB connection technology has been improved to support USB recording and wallpaper storage, and is compatible with mainstream USB headset brands such as Plantronics, Jabra, and Sennheiser.  
   
     
     
  With the spread of the epidemic, the rapid spread of flexible office models and massive cuts in offline manual services, business for corporate call centers has increased dramatically. Htek phones adopt rich voice codecs to ensure high-definition sound quality, independent of the network environment. The latest UC900U series features a new acoustic shield technology (EDRC) that intelligently filters out environmental noise through precise algorithms, eliminating human voice interference and giving customers a face-to-face conversational experience.  
   
     
     
  Electric power enterprises have many branches, wide geographical coverage and a large number of employees. The office tools that fit the user’s habits can help reduce work errors and increase efficiency. Htek phones provide up to 36 paperless DSS keys, which can be customized for various functions such as BLF, call park, call forward, call transfer, five-way conferencing, and more. Htek Ultra-executive Business Phone UC926U supports up to 6 expansion modules, each with 20 paperless DSS keys and page flip support.  
   
     
     
  The 24/7 operational needs of electric power enterprises initiate new challenges in the deployment, configuration, and management of phones. The Htek Device Management System (HDMS) allows for easy batch configuration of devices through a user-friendly web-based operator interface. It supports cutting-edge functions such as trouble diagnosis, real-time alarms and timed tasks, which can guarantee the stable operation of the enterprise communication system and the orderly implementation of devices maintenance plans, effectively helping enterprises to control costs, save manpower and material resources and achieve efficient operation.  
   
     

 

Deployment Topology

 

  

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